Privacy Policy
Last updated: May 14, 2026
This Privacy Policy explains how IntiChat ("IntiChat", "we", "us") collects, uses, stores, and shares personal data when you use our website and services (the "Service"). By using the Service, you agree to this policy.
1. Who we are
IntiChat is the data controller for personal data processed through the Service. You can reach us at info@skiftanu.se.
2. Data we collect
- Account data — email address, authentication identifiers, and login provider (e.g. Google).
- Usage data — chat messages, voice usage, companion preferences, bond progression, scenarios used, and credits balance.
- Device data — Handy device pairing identifiers (when you choose to connect), pairing tokens, and sync events. We do not store the device serial number on our servers longer than needed for the active session.
- Billing data — handled by our payment processor (Stripe). We receive subscription status, plan, and the last 4 digits of your card; we never receive full card numbers.
- Technical data — IP address, browser type, basic analytics, and error logs.
3. How we use your data
- To provide the Service (chat, voice, memory, bond progression, Handy sync).
- To process payments and manage your subscription.
- To improve product quality, fix bugs, and prevent abuse.
- To communicate with you about your account and important changes.
- To comply with legal obligations.
4. Legal basis (GDPR)
We rely on (a) performance of a contract to deliver the Service you signed up for, (b) our legitimate interest in keeping the Service safe and improving it, (c) your consent for optional features like voice and Handy sync, and (d) compliance with legal obligations.
5. Sharing
We share data only with the processors needed to run the Service: Lovable Cloud (hosting and database), Stripe (payments), our AI model providers (to generate replies — messages may be sent for inference but are not used to train their public models), and analytics/error monitoring tools. We never sell your personal data.
6. Retention
Account and chat data are kept while your account is active. You can delete your account at any time from Settings — we then erase your personal data within 30 days, except where we are required to keep records (e.g. tax data for billing).
7. Your rights
Depending on your jurisdiction (GDPR, UK GDPR, CCPA), you may have the right to access, correct, delete, port, or restrict processing of your data, and to object to certain uses. Contact info@skiftanu.seand we will respond within 30 days.
8. Security
We use industry-standard encryption in transit (TLS) and at rest, scoped access controls, and row-level security on user data. No system is perfectly secure — please use a strong, unique password.
9. Age restriction
IntiChat is strictly for adults aged 18 or older. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, contact us and we will delete it.
10. International transfers
Our infrastructure may process data in the EU and the United States. Where applicable we rely on Standard Contractual Clauses for transfers outside the EEA.
11. Changes
We may update this policy. Material changes will be announced in-app or by email. Continued use after the effective date constitutes acceptance.